What level of support will I receive from Landstar?

“Help others achieve their dreams and you will achieve yours.”
World Class Support and Technology
Landstar’s world-class support comes from a team of more than 1000 employees dedicated to making your business more successful.  And thanks to Landstar’s cutting edge technology, such as Load Alerts and access to Landstar’s Load Board, you’ll get to spend more time moving loads and earning revenue, and less time having to deal with paperwork.  
Landstar Agency KCL opened its doors in 1997, and is one of a few select agencies in the Landstar system tasked with both recruiting and retention of new owner operators and selling Landstar freight services to hundreds of new and existing customers.  Our office understands Landstar from a driver’s perspective, which is why we can help you transition smoothly into the Landstar system and provide on-going support as needed. 
CABS (Continued Awareness of Business and Safety)
After 90-120 days at Landstar, you will attend this very valuable class. The program is designed to improve safety and retention. It includes a morning safety meeting and an optional afternoon session devoted to improving the business side of your operation. Landstar provides lodging and monetary compensation for participation in CABS. 


What tools does Landstar offer to help us stay loaded?

“Plan your next move, because every step contributes to your goal.”
Landstar not only encourages, but provides the technology for its owner operators to pre-book loads, which helps you stay loaded and earning top revenue. Here’s how:


LANDSTAR’S LOAD BOARD: Thousands of loads can be accessed from your home computer, laptop, iPad or mobile device.  Its features help make quick and intelligent load selections.   Load Board demonstrations are offered daily to show how actual loads are offered to and booked by Landstar owner operators / BCOs. Call us at 913-341-5858 or click here to learn how to participate.


AUTOMATED LOAD ALERTS:  You cannot always be looking at a computer screen, which is why Landstar developed a proprietary load alert application which notifies you of new loads meeting or exceeding parameters and locations you enter. You can set additional variables, such as minimum rate per mile, minimum gross revenue and much more. It’s like having your own dispatcher 24/7.

Both applications are web based, extremely user friendly, and serve as powerful tools in earning top revenue.  


Does Landstar offer an orientation class?

After qualifying with Landstar, you will attend a two-day orientation. This valuable learning experience will introduce you to Landstar’s safety culture and help you get started on the right foot.  

Landstar Orientation teaches:

  • Safety:  Landstar’s mission and number one priority of “Safety Before Service”.
  • Load Board:Learn how to search for loads based on your preferences, like location, rate per mile, gross revenue and much more.">
  • Automated Alerts:Learn how to receive phone or email messages on loads matching or exceeding your personal preferences.
  • Valuable Business Education:  You will leave knowing your exact break-even cost per mile, how to buy fuel properly to reduce taxes, and how to use LCAPP (Landstar Contractors Advantage Purchasing Program) to save money on fuel, tires and other products and services needed to run your business, and much more.


Where are Landstar’s Orientation Centers? 


Landstar has nine orientation centers in North America. 

You can attend orientation at any of these locations.
FLORIDA / St. Augustine
Contact:  Latosha McFarlin 800-872-8557
205 Cumberland Park Dr.
St. Augustine, FL  32095
GEORGIA / Jefferson
Contact:  Sherry Crader 800-531-0384
175 Horace Head Rd.
Jefferson, GA  30549
ILLINOIS / Rockford
Contact:  Steve Hoefer  800-435-4373 ext. 5112
1000 Simpson Rd.
Rockford, IL  61102
INDIANA / Indianapolis
Contact:  Mike Miller  800-872-9570
1644 W. Edgewood Ave.
Indianapolis, IN 46217
KENTUCKY / Madisonville
Contact:  Roger Butler  888-440-3462
1850 Lantaff Blvd, Ste 102
Madisonville, KY  42431
Contact:  Lisa Dubonnette 800-872-9511
9420 Prototype Dr. A-4
Reno, NV  
ONTARIO / Burlington
Contact:  Gerry Dorsay 855-306-9517
1232 Northside Dr.
Burlington, ON, Canada  L7M 1H6
Contact:  Steve Chambers 800-538-9541
418 Industrial Park Rd.
Lewistown, PA  17044
TEXAS / Grand Prairie
Contact:  Simone Rodgers 800-847-8464
3485 Roy Orr Blvd
Grand Prairie, TX  75050
If you have questions regarding orientation or becoming a Landstar owner operator, feel free to call our office at 1-800-466-9353 or click here to learn more.

Will I become just another truck number at Landstar?


A person, who feels appreciated, will always do more than what is expected.


Once a part of the Landstar family, you become more than just a truck number. Landstar Owner Operators, referred to as BCOs, meaning Business Capacity Owners, are the cornerstone of Landstar’s incredible success. There are no company drivers at Landstar.
When it comes to appreciation, Landstar is unmatched. Here are some ways Landstar shows its appreciation:
  • Landstar Appreciation Days.  This event is held yearly and is the time for Landstar employees and executives to say “Thank You”.  There is always a lot of fun, fellowship, workshops and prize giveaways. Yes, even A NEW TRACTOR!
  • College Scholarships.  Available to the children of Landstar Owner Operators.
  • Safety Awards. Tires, cruises and more are given throughout the year to recognize those who are serious about safety.  Landstar is proud to be a “Safety First” transportation provider.
  • Star of Quality Awards.  Given to those who have gone above and beyond to help Landstar, its customers, and fellow Americans.
Call us at 913-341-5858 to learn more or click here to schedule a phone meeting.